Privacy Policy

Last Updated: October 16, 2026

Welcome to Qavellunia!

Qavellunia is operated by 台州创收再生资源目收有限公司, located in Taizhou, Zhejiang Province, China.

At Qavellunia, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, purchase our products, or interact with our customer service team.

Please read this Privacy Policy carefully to understand our information practices and your privacy rights.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information:

Personal and Contact Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Account information, where applicable
  • Order history and purchase details
  • Customer service communications

Payment and Transaction Information

When you make a purchase, your payment information may be processed by the payment service providers available at checkout.

We may receive transaction details such as payment status, transaction identifiers, and limited payment method information necessary to process orders, refunds, and customer support requests.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and browsing activity
  • Referring website information
  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use the personal information we collect for the following purposes:

  • Processing and fulfilling customer orders
  • Arranging shipping and delivery
  • Providing customer service and support
  • Sending order confirmations and delivery updates
  • Handling returns, refunds, and exchanges
  • Maintaining and improving website functionality
  • Improving our products and shopping experience
  • Detecting and preventing fraudulent transactions
  • Complying with applicable legal and regulatory obligations
  • Sending promotional communications where permitted by law

Where required by applicable privacy laws, we process personal information on an appropriate legal basis, including contractual necessity, compliance with legal obligations, legitimate interests, or consent.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support website functionality and improve the shopping experience.

Cookies may help us:

  • Remember shopping cart contents
  • Save website preferences
  • Maintain secure website functionality
  • Analyze website traffic and performance
  • Understand how visitors interact with our website
  • Support relevant marketing and advertising where applicable

You can manage or disable cookies through your browser settings and any available cookie preference tools on our website.

Where required by applicable law, we will obtain your consent before using non-essential cookies or tracking technologies.

Please note that disabling certain cookies may affect website features and functionality.

4. Sharing Your Personal Information

We may share necessary personal information with third-party service providers that assist us in operating our online store.

These providers may include:

  • Payment processing providers
  • Shipping and logistics companies
  • E-commerce platform and website hosting providers
  • Customer service providers
  • Website analytics providers, where applicable
  • Marketing and advertising providers, where applicable
  • Legal or regulatory authorities when required by law

We aim to share only the personal information reasonably necessary for the relevant purpose.

Some advertising or analytics activities may constitute the sale or sharing of personal information under certain privacy laws, even when no monetary payment is involved. Where applicable, we will provide the required disclosures and opt-out mechanisms.

5. Payment Security

We take the security of payment-related information seriously.

Payments are processed through the payment service providers available at checkout. These providers may use encryption, fraud prevention systems, and other security measures to protect transactions.

We encourage customers to review the privacy and security policies of their selected payment providers.

6. Data Security

We take reasonable technical and organizational measures designed to protect personal information from unauthorized access, alteration, loss, disclosure, or misuse.

These measures may include secure communication technologies, access restrictions, and appropriate service-provider safeguards.

However, no method of electronic transmission or data storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or to comply with applicable legal obligations.

These purposes may include:

  • Completing customer purchases and deliveries
  • Providing customer support
  • Maintaining transaction and financial records
  • Processing returns and refunds
  • Preventing fraud
  • Resolving disputes
  • Meeting tax, accounting, and legal requirements

When personal information is no longer required, we will delete, anonymize, or otherwise handle it in accordance with applicable law.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These may include:

  • Requesting access to personal information we hold about you
  • Requesting correction of inaccurate information
  • Requesting deletion of eligible personal information
  • Restricting or objecting to certain processing activities
  • Withdrawing consent where applicable
  • Requesting data portability where legally available
  • Opting out of promotional communications
  • Opting out of qualifying targeted advertising or the sale or sharing of personal information

To exercise your privacy rights, please contact us at likaijun@avonzelira.com.

We may request information necessary to verify your identity before processing certain requests.

We will respond within the timeframes required by applicable law.

9. Marketing Communications

Where you have subscribed or where otherwise permitted by law, we may send you information about products, promotions, special offers, and store updates.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in the message or by contacting us directly.

Unsubscribing from promotional communications will not prevent essential transactional messages related to your orders.

10. International Data Transfers

As an online business, we may use service providers located in different countries or regions.

Your personal information may therefore be processed or stored outside your country of residence.

Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.

11. Children's Privacy

Our website is intended for general consumers and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without the consent or authorization required by applicable law.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites or external services.

These websites may have their own privacy policies and information handling practices.

We encourage customers to review those policies before providing personal information.

We are not responsible for the independent privacy practices of third-party websites outside our control.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, services, or applicable legal requirements.

Any updates will be published on this page with a revised "Last Updated" date.

Where required by law, we will provide additional notice of significant changes.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle personal information, please contact us:

Store Name: Qavellunia
Company Name: 台州创收再生资源目收有限公司
Email: likaijun@avonzelira.com
Phone: +86 188 0780 4219
Business Address: Room 402-5, Building 2, No. 3 Chaoyang Road, E-Commerce Industrial Park, Hairun Subdistrict, Sanmen County, Taizhou, Zhejiang Province, China

Thank you for trusting Qavellunia. We value your privacy and are committed to providing a reliable and secure shopping experience.